PRIVACY STATEMENT BREDABEST BV

BredaBest BV knows that it is important for you to know how and for what purposes your personal data are used. We recognize and acknowledge the importance of protecting your privacy. In this Privacy Statement we explain how BredaBest BV and all of its affiliated companies collect and manage your personal data. This Privacy Statement contains information about which data we collect, how we use them, why we need them and what benefits that may bring you. If you have any questions or comments about that, please do not hesitate to contact us via info@bredabest.nl. If you wish to submit a request concerning your rights as a data subject, you can also do that via the abovementioned e-mail address.

PRINCIPLES AND OUR COMMITMENT

At BredaBest BV, we are committed to protecting your right to privacy. We strive to protect any personal data that are in our possession, to manage your personal data responsibly and to be transparent in our practices. Your trust is very important to us. That is why the following principles are central for us:

  • You are not obliged to provide personal data that we request. However, if you choose not to provide them to us, it is possible that we will not be able to provide certain services or to deliver certain products to you.
  • We collect and process your personal data only for the purposes set forth in this Privacy Statement, or for other specific purposes that we share with you and for which you have given us permission.
  • We strive to restrict the amount of personal data that we collect, process and disclose as much as possible.
  • In collecting your personal data, we strive to ensure that they will be kept as accurate and up-to-date as possible.
  • If personal data collected by us are no longer required for any purposes, and we are not legally obligated to retain them, we will do our very best to delete or destroy them, or to ensure that they can no longer be traced back to any person.
  • Your personal data will not be shared, sold, rented or disclosed in any other way than as described in this Privacy Statement.

WHICH PERSONAL DATA DO WE COLLECT?

Which personal data we collect varies according to the purpose of the collection and the product or service that we provide to you. In general, we can collect the following types of personal data directly from you:

  • personal contact data, such as your name, e-mail address, physical address, occupation and telephone number(s) (customer and supplier card);
  • communications with us that may include details of conversations and/or contacts via our customer service department;
  • browsing history, such as pages visited, date of visit, location of visit and IP address.

WHY DO WE COLLECT AND USE YOUR PERSONAL DATA?

We collect your personal data in order to be able to provide you with the best (online) experience and a high-quality service. In particular, we can collect, maintain, use and disclose your personal data:

  • to process your orders when you purchase products from us, to keep you informed of your order status, to handle your questions and requests, and to handle any complaints;
  • to handle and answer your questions, and to contact you in order to respond to your questions and/or requests;
  • to further develop and improve our products, services, manner of communicating and the functionality of our website;
  • to provide information to you and to manage your registration for our newsletter or other forms of communication;
  • to verify the identity of persons who contact us by telephone, electronic means or otherwise;
  • to get a good picture of the interests, wishes and changing needs of customers in order for us to be able to improve our website and our current products and services and/or to develop new products and services.

We may also need your personal data in connection with legal obligations or a contractual relationship we have with you. When we collect and use your personal data for the abovementioned or other purposes, we will notify you thereof before or during the collection. Where applicable, we will ask your permission to process the personal data. After you have given your permission for processing activities, you can always withdraw it at any time later on.

E-MAIL

Your e-mail address will only be used by BredaBest BV to send you information about (new) products and services if you have given us permission to do so. You can always revoke that permission by sending an e-mail to BredaBest BV via info@bredabest.nl

SOCIAL MEDIA

If BredaBest BV, via the web and (own) social media channels, enters into a dialogue with customers or visitors of the website about its organisation, products and/or services, this is intended to offer useful and relevant information and/or to answer questions that are made known via social media. BredaBest BV can use the internet and social media channels, such as Facebook, Twitter and blogs, etc. for this purpose. BredaBest BV expressly reserves the right not to respond to every question or remark. Therefore no rights can be derived from whether or not BredaBest BV responds substantively or at all. It is possible that BredaBest BV records (personal) data when participating in feeds or when answering questions or responding to comments. These (personal) data will then of course be handled and processed in accordance with this Privacy Statement.

BredaBest BV is not responsible for the handling of personal data by other participants in its social media channels or any content on its social media channels.
If you have any questions or remarks regarding the above, please do not hesitate to contact BredaBest BV via info@bredabest.nl

YOUR RIGHTS

With regard to the processing of your personal data by us, you have a number of rights that you can exercise at any time. The overview below lists those rights and what they imply for you. You can exercise your rights via info@bredabest.nl.

RIGHT OF ACCESS TO YOUR PERSONAL DATA AND RIGHT TO CORRECT YOUR PERSONAL DATA

You have the right to access, correct and/or update your personal data at any time.

Your personal data are transferable. This means that they can be transmitted, moved, copied and/or forwarded electronically. However, this right only applies when:

  • the processing is based on your permission;
  • the processing takes place in the context of the performance of an agreement;
  • the processing takes place via automated processes or procedures.

RIGHT TO REQUEST DELETION OF YOUR PERSONAL DATA

You have the right to request us to delete your personal data if:

  • your personal data are no longer necessary for the purposes for which we have collected them; or
  • you withdraw your previously given permission for the processing of your personal data and there is no other legal basis for the processing of those personal data; or
  • you object to the processing of your personal data by us for the purpose of direct marketing; or
  • you object to the processing of your personal data by us in view of legitimate interests of BredaBest BV (such as the improvement of the general user experience on websites);
  • the personal data are processed unlawfully; or
  • your personal data must be deleted in connection with one or more legal requirements.

We will take reasonable measures to comply with your request in accordance with the legal requirements. If personal data collected by us are no longer necessary for any purpose and we are not legally obliged to retain them, we will do our very best to delete or destroy them, or to ensure that they can no longer be traced back to any person.

RIGHT TO DEMAND LIMITATION OF THE PROCESSING

You have the right to demand limitation of the processing of your personal data if:

  • the personal data we hold about you in your opinion are incorrect; or
  • the personal data are processed unlawfully, but you prefer to limit their processing instead of deleting them; or
  • we no longer need your personal data for the purposes for which we have collected them, and you need the data to bring, exercise, or substantiate a legal claim or action; or
  • you have objected to the processing of your personal data and are awaiting an answer to the question of whether your interests in relation to that objection outweigh the justified grounds for the processing of your data.

RIGHT TO OBJECT

You have the right at any time to object to the processing of your data.

RIGHT TO FILE A COMPLAINT WITH A SUPERVISORY AUTHORITY

You have the right to complain directly to a supervisory authority about the way in which we process personal data.

HOW DO WE PROTECT YOUR PERSONAL DATA?

We understand that the security of your personal data is important. We do our utmost to protect your personal data against any misuse, disturbance and loss and against any unauthorised access, change and disclosure.
We have taken a number of security measures to protect your personal data. Examples include access controls, the use of firewalls, the protection of servers and the encryption of personal data.

SHARING YOUR PERSONAL DATA

We only share your personal data with third parties who offer sufficient safeguards regarding your personal data, who protect the data and who comply with applicable privacy laws and regulations in the same or a similar manner as we do.
Your personal data will not be shared, sold, rented or disclosed in any other way than as described in this Privacy Statement. However, we may share your information if we are required to do so under the law and/or by government agencies.

SHARING DATA OUTSIDE THE EEA

Personal data may also be processed outside the European Economic Area (EEA). In that case, BredaBest BV will ensure that such cross-border data processing is subject to appropriate safeguards. These safeguards include:

  • standard contractual clauses adopted by the European Commission. These standard contractual clauses provide sufficient safeguards to comply with the adequacy and security requirements of the European General Data Protection Regulation (GDPR); or
  • certifications showing that third parties outside the EEA process personal data in a manner that is in accordance with the GDPR. These certifications have been approved by the European Commission, a competent supervisory authority or a competent national accreditation body as referred to in the GDPR.

AUTOMATED DECISION-MAKING AND PROFILING

For certain services and products, we may process your personal data via an automated process. In essence, this means that decisions are made automatically, meaning without human intervention. We can also process your personal data to create profiles that allow us to predict your behaviour on our website or to predict what products you may be interested in. Of course we will inform you if we wish to apply such methods, and also give you the opportunity to object to that in advance. For further information about this type of processing, you can of course always contact us via info@bredabest.nl

COOKIES AND OTHER TECHNOLOGIES

We can also collect personal data about you via cookies and other technologies. This may be the case when you visit our sites or sites of third parties. This may include the following information:

  • information about your browser and operating system;
  • the IP address of the device you are using;
  • web pages of us that you view;
  • links you click while interacting with our services.

COOKIE STATEMENT

At this moment we do not use cookies.

CONTACT

If you have any questions, comments or complaints about this Privacy Statement or the processing of your personal data, please do not hesitate to contact us via info@bredabest.nl while stating "Privacy BredaBest".
BredaBest BV reserves the right to change its privacy / cookie policies.
We therefore advise you to check this page regularly to see if any changes have been made.

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